Privacy Policy
Last updated: January 1, 2026
This Privacy Policy explains how True Database ("we", "us", "our") collects, uses, and protects information in connection with our website and GST database products. By using this website or purchasing our products, you agree to the practices described here.
1. Information we collect from you
When you use our website or make a purchase, we may collect:
- Your email address, provided at checkout so we can deliver your download link
- Payment reference details (UPI transaction/UTR number) you submit to confirm payment
- Basic technical data such as IP address and browser type, for security and analytics
- Any information you send us directly via email or our contact form
2. About the business data in our database products
Our GST database products contain information about registered businesses (company name, business address, city, state, business email, business phone numbers, owner or authorized contact name, and GST Identification Number). This data is aggregated from publicly available GST registration records and is intended strictly for legitimate B2B marketing, sales, and research purposes.
We do not sell databases of private individuals' personal data. If you believe a record about your business should be corrected or removed, contact us using the details on our Contact page.
3. How we use your information
- To process your order and deliver your purchased database
- To verify UPI payments against your submitted transaction reference
- To respond to support requests
- To improve our website and product offering
- To send order-related communications (not marketing spam)
4. Payment information
We do not use a third-party payment gateway. Payments are made directly via UPI to our business UPI ID. We do not have access to your bank account, UPI PIN, or card details at any point — only the transaction reference number you voluntarily submit to confirm your payment.
5. Data retention
We retain order records (email address, product purchased, payment reference) for as long as necessary to provide support, honor our Refund Policy, and comply with applicable tax and accounting obligations.
6. Data sharing
We do not sell or rent your personal information to third parties. We may share information with service providers who help us operate the website (e.g. hosting, email delivery) under confidentiality obligations, or where required by law.
7. Your rights
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond within a reasonable timeframe.
8. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
9. Contact us
For any privacy-related questions, please reach out via our Contact page.